Phạm Hương Trang

  • Học vị: Tiến sĩ
  • Thành viên Hội đồng Khoa học kiêm Hội đồng Xây dựng và bảo tồn văn hóa bản địa thuộc Viện ATI

 

EDUCATION:

12.2018-19.1.2023 VNU University of Social Sciences and Humanities

Ph.D. in Tourism

Hanoi, Vietnam
2007-2009 University of Applied Sciences Bremen

Master in Business Administration

MBA in Global Management (2008)

MBA in International Tourism Management (2009)

Graduation Grade:  Excellent

Award: Full scholarship granted by the German Academic Exchange Services (DAAD) and the University of Applied Sciences Bremen, Germany

Germany
2006-2007 Institute of Tourism and Hospitality Management Salzburg

Diploma in Tourism Management

Graduation Grade: Distinction

Award: Full scholarship granted by the Austrian Development Cooperation

Austria
2000-2004 Hanoi University

German linguistics and literature studies

Awards:

4-year Sur-Place Scholarship granted by the Afro Asian Institute Vienna, Austria

Scholarship for the best students at universities in Vietnam granted by the World University Service (WUS)

Full scholarship for a German advanced course at the University Würzburg

Academic scholarship for highly recognized seniors given by the University of Hanoi, Vietnam.

Hanoi, Vietnam

TRAINING:

 

5/2000 Asian Institute of Technology Centre in Vietnam (AITCV): Managing Development Projects Certificate Hanoi, Vietnam
9/2000 University Wuerzburg: ZMP, DHA- German linguistics certificate Wuerzburg, Germany
2007 Institute of Tourism and Hospitality Management Salzburg

Interview & Communication Certificate

Salzburg,

Austria

WORK EXPERIENCE:

6/2022-Now RMIT Vietnam

Lecturer for The Business School, Hanoi campus

·       Teaching Tourism subjects: Eco-tourism and Sustainable Hospitality Management, Service Quality Management, Event Management, Business Communication.

·       Teaching Business management subjects: Entrepreneurship, Business Decision Making, Economics for Tourism and Hospitality.

12/2010 – 2/2023 International School, Vietnam National University, Hanoi

(VNUIS)

Lecturer, Faculty of Economics and Management

·       Teaching Business management subjects: Leadership, Small Business Management, Cross-cultural Business Management, Organizational Behavior, International Business, Business Analytics, Strategic Management, Entrepreneurship.

·       Teaching Tourism management subjects: Tourism and Hospitality Management, Marketing in the Tourism and Hospitality industry, Sustainable Tourism, and Service Quality Management.

Vietnam
9/2020 -2023 TROY University

TROY certified lecturer for TROY Undergraduate Programs

·       Teaching TROY courses in the business management field.

·       Teaching TROY courses in the tourism management field.

Vietnam
2008-2010 BORDA headquarters, Bremen

Part-time program consultant

·       Developing organizational management handbook

Germany
2008-2010 University of Applied Sciences Bremen

·       Professor’s assistant/tutor of general management subjects such as ‘’cross-cultural management” & ‘’business ethics.’’

·       Publication officer for master programs.

Vietnam
2004-2006 BORDA Office Vietnam

Program Manager

Managing development projects in Vietnam, Laos, Cambodia

Vietnam
2002-2004 National Internships

Saigontourist Hanoi Travel Company

Embassies, European Union Delegation to Vietnam, and NGOs

(Freelance) tourist guide for German-speaking visitors

Vietnam
2006-2010 International internships and jobs

GORDON outgoing travel agency in Salzburg, Austria.

SHAKESPEARE café- theatre-cinema, Salzburg, Austria.

IGC- International Graduate Center, Bremen, Germany.

Austria, Germany

INDUSTRY ENGAGEMENT

1.2024- now Swiss-Vietnam Sustainable Tourism Development Project (ST4SD)

National Tourism Expert

3.2024 Ha Giang People Committee, Tourism department

National tourism expert consulting on Ha Giang tourism products

Panelist at the conference “Positioning and Building Hà Giang’s Tourism Brand in Regional Linkage”https://baohagiang.vn/thoi-su-chinh-tri/202403/hoi-thao-dinh-vi-va-xay-dung-thuong-hieu-du-lich-ha-giang-trong-lien-ket-vung-c3039b5/

2023 PATA Tourism Destination Resilience Project (joint with VNAT)

Project consultant and trainer

Tourism Destination Resilience Project in 2023, focusing on a capacity development program. This initiative aims to enhance financial and digital skills for tourism small and medium-sized enterprises (SMEs) in Southeast Asia, thereby contributing to a more resilient tourism industry.

Provide training in Digitalization and Digital Marketing for SMEs

2018-now Provincial Tourism Training and Consultation

Trainer & consultant

Providing training for different provinces across Vietnam on topics of sustainable destination management such as Digitalization and Digital Marketing, Marketing content writing skills, Leadership and sustainable tourism toolkit for practice, etc.. in Thanh Hoa, Thai Nguyen, Ha Giang, Ninh Binh, and other provinces.

2021-2022 ASEAN Cooperation project

Trainer

Training for SMEs on how to write a business plan, measure business performance using CIS

2019- now Business consultation and trainer

Business consultant for entrepreneurship, managerial skills for SMEs

Providing cooperate training at request.

RESEARCH /BUSINESS PROJECTS

Project name/no Duration

(Start – Completed)

Fundings

(If any )

Project status Participation status
Value co-creating in destination branding, the role of social commerce

Project number 508.04-2020.300

2020-2023 NAFOSTED Completed  

 

Member

Training on writing a business plan for entrepreneurs and Small and Medium Enterprises (SMEs) in Cambodia, Lao PDR, and Viet Nam (CLV)

IND/SME/19/002/IAI

2017-2023 ASEAN Cooperation Completed Project Coordinator and Researcher/

Consultant

RESEARCH AND PUBLICATIONS:

International Journals and Scopus/ISI-indexed journals.

4. 2024 Hien, H. N., & Trang, P. H. (2024). Decoding smart tech’s influence on tourist experience quality. Asian Journal of Business Research Volume, 14(1). https://doi.org/ 10.14707/ajbr.240167
5.2024 Tourists’ Behaviours in Post-COVID-19 Era: Impact of Perceived Knowledge, Perceived Psychological Risks and Educational Level, The Emerald Handbook of Tourism Economics and Sustainable Development.
5. 2024 The Tourism-Climate Nexus: A Conceptual Review of Their Interactions, The Emerald Handbook of Tourism Economics and Sustainable Development.
9.2023 Pham, L.H., Woyo, E., Pham, Trang Huong, and Dao, T.X.T. (2023), “Value co-creation and destination brand equity: understanding the role of social commerce information sharing,” Journal of Hospitality and Tourism Insights, Vol. 6 No. 5. https://doi.org/10.1108/JHTI-04-2022-0123
8.2022 Pham, H.L., Huong-Trang Pham and Nguyen, T.T. (2022). Value co-creation in branding: A systematic review from a tourism perspective. European Journal of Tourism Research, vol 32, 3203. https://doi.org/10.54055/ejtr.v32i.2597
6.2022 Dao, T. T. X., Trang, Pham Huong., & Thanh, T. D. (2022). The Big Five personality traits and co-production behavior of Vietnamese tourists: An extension of the theory of planned behavior. Zbornik Radova Ekonomski Fakultet u Rijeka, 40(1), 97-127. https://doi.org/10.18045/zbefri.2022.1.97
12/2021 Dao Thi Xuan Truong, Huong-Trang Pham, Duc Thanh Tran, Made Sukana, Assessment for Sustainable Tourism Development In Hoi An City Using The Model Of Hilary Du Cros, Jurnal Destinasi Pariwisata, Vol. 9 No 2, 2021, p-ISSN: 2338-8811, e-ISSN: 2548-8937

https://doi.org/10.24843/JDEPAR.2021.v09.i02.p06

10/2021 Nguyen-Nhu-Y Ho, Phuong Mai Nguyen, Phuong-Huyen Do, Huong-Trang Pham, Nam D. Vo, Rainfall Prediction in Vietnam Using Grey Forecasting Model, Computing4Human 2021, The 2nd International Conference on Human-centered Artificial Intelligence, Scopus indexed proceedings, Vol-3026, http://ceur-ws.org/.
3/2021 Huong-Trang Pham, Kim Thu HOANG, Thi Thoa NGUYEN, Phuong Huyen DO, Ma Tin Cho MAR /Sharing Economy: Generation Z’s Intention Toward Online Fashion Rental in Vietnam, Journal of Asian Finance, Economics, and Business, Vol 8 No 3 (2021) 0997–1007, DOI: doi:10.13106/jafeb.2021.vol8.no3.0997
2/2021 Viet Hoang NGUYEN, Thi Xuan Dao TRUONG, Huong-Trang Pham (corresponding author), Duc Thanh TRAN, Pham Hung NGUYEN, Travel Intention to Visit Tourism Destinations: A Perspective of Generation Z in Vietnam, Journal of Asian Finance, Economics and Business Vol 8 No 2 (2021) 1043–1053, doi:10.13106/jafeb.2021.vol8.no2.1043,
7/2020 Ma Tin Cho Mar, Huong-Trang Pham, Malay Minorities in the Tenasserim Coast, ASEAN Journal of Community Engagement, E-ISSN: 2581 0030.

https://scholarhub.ui.ac.id/ajce/vol4/iss1/

International Book Chapters

2022 Dao Thi Xuan Truong, Huong-Trang Pham, & Hong Long Pham. Emerging trends in the literature of co-production in the economic, managerial, and social sectors: a bibliometric approach. In E. Christou & A. Fotiadis (Eds.), Reviving tourism, in the post-pandemic era (pp. 500–520). School of Economics and Business, International Hellenic University. https://doi.org/DOI: 10.5281/zenodo.6428590 ISBN:9786185630065.
2022 Pham, H. L., Nguyen, C. T., Huong-Trang Pham., & Nguyen, N. D. The Evaluation of Mu Cang Chai Brand Equity from the Domestic Tourists’ Perspectives. Reviving tourism in the post-pandemic era, 92. School of Economics and Business, International Hellenic University. https://doi.org/DOI: 10.5281/zenodo.6428590 ISBN:9786185630065.
5/2021 Huong-Trang Pham, Hong Long PHAM, Customer Engagement in Value co-creation for Tourism Branding, Book chapter, MTCON2021, Advances in managing tourism across Continents, University of South Florida M3 Publishing, ISBN 978-1-955833-00-4, DOI: 10.5038/9781955833004

https://scholarcommons.usf.edu/m3publishing/vol16/iss9781955833004/1

International Conferences

12/2019 Huong-Trang Pham, Analyzing macro-environmental antecedents for Sustainable Innovation in Tourism. International Conference ‘’Sustainable Tourism Development for Southeast Asia’’.
8/2021 Huong-Trang Pham, Dao thi Xuan Truong, The impact of social media on value co-creation in tourist experiences, The TED-2021 Proceedings of the International Conference on Culture, Education, and Tourism with Economic Development
6/2021 Hong Long PHAM, Huong-Trang Pham, Thi Xuan Dao TRUONG, Tam Thanh NGUYEN, Value co-creation in branding: A systematic review, TOURMAN 2021, 4th International Scientific Conference “Restarting tourism, travel, and hospitality: The day after.”
6/2021 Thi Xuan Dao TRUONG, Huong-Trang Pham, Hong Long PHAM, Review of co-production: a bibliometric approach, TOURMAN 2021, 4th International Scientific Conference “Restarting tourism, travel, and hospitality: The day after.”
6/2021 Hong Long PHAM, Cong Toai, NGUYEN, Huong-Trang Pham, Brand equity of Mu Cang Chai: an approach to domestic tourists, TOURMAN 2021, 4th International Scientific Conference “Restarting tourism, travel, and hospitality: The day after.”
5/2018 Huong-Trang Pham, Using Kolb’s experiential learning cycle to improve student learning in higher education. A case model at IS-VNU, Hanoi, Viet Nam: Linking classroom and community-based projects. The 5th International Conference on Language, Society, and Culture in Asian Contexts (LSCAC) 5/2018, ISBN 978 602 162 2480.

Publications in Vietnam

3. 2024 Challenges in positioning and building the Hà Giang tourism brand, a industry report at the Ha Giang conference.
10.2022 Pham Hồng Long, Phạm Hương Trang, Value co-creation in the digital age: the role of tourists, Travel Magazine No. 10.2022
8.2022 Pham Hồng Long, Phạm Hương Trang , Trương Thi Xuân Đào, Tourism brand positioning of Ho Chi Minh City, Travel Magazin No 8.2022
12/2021 Pham Hồng Long, Phạm Hương Trang, Covid-19 pandemic and destination branding, Travel Magazine No. 12.2021
8/2020 Trang Huong, Pham. A research model for destination image Vietnam, Economy, and Forecast Review vol 24, 8/2020
9/2018 Trang Huong, Pham. Improving the competitiveness and brand of Vietnam tourism destination, Economy and Forecast Review vol 25
2017 Huong-Trang Pham’Modern teaching techniques applied in Higher education’’, vol 14, May 2017, Economy and Forecast Review

LANGUAGES:

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German
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